Privacy Policy

Last Updated: [30.12.25]

FireCoatings.co.uk is committed to protecting your privacy and ensuring that your personal data is handled responsibly and in accordance with applicable data protection laws. This Privacy Policy explains how we collect, use, store, and protect your personal information.

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1. Who We Are

FireCoatings.co.uk is a trading name of NuColour Ltd, a company registered in England and Wales.

Registered Office:

86–90 Paul Street, London, EC2A 4NE

Contact Email: sales@firecoatings.co.uk

Telephone: 0330 133 3420

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2. What Information We Collect

We may collect and process the following types of personal data:

• Name, company name and job title
• Email address and telephone number
• Project or enquiry details submitted via our website
• Communication records (emails, enquiry forms, correspondence)
• Technical or project-related information where relevant
  

We do not intentionally collect sensitive personal data unless it is required for a specific service and provided voluntarily.

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3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotations
• Deliver our services and manage projects
• Communicate regarding ongoing or potential work
• Comply with legal, contractual, or regulatory obligations
• Improve our website, services, and customer experience
  

We will never sell your personal data to third parties.

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4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

• Contractual necessity – to provide requested services
• Legitimate interests – to operate and improve our business
• Legal obligation – to comply with applicable laws and regulations
• Consent – where explicitly provided by you
  

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5. Data Sharing and Third Parties

Your data may be shared only where necessary with:

• Professional advisors (e.g. accountants, legal advisers)
• Regulatory or statutory bodies when legally required
• Approved subcontractors or service providers supporting project delivery
  

All third parties are required to handle your data securely and in accordance with data protection law.

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6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

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7. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, or misuse.

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8. Your Rights

Under data protection legislation, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data where applicable
• Object to or restrict certain processing
• Withdraw consent at any time
  

Requests can be made by contacting us using the details below.

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9. Cookies

Our website uses cookies to improve functionality and user experience. For details on how we use cookies, please refer to our Cookie Policy.

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10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page, and continued use of our website constitutes acceptance of those changes.

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11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

FireCoatings.co.uk

Email: sales@firecoatings.co.uk

Phone: 0330 133 3420